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Streamline MCP Product Terms of Service

Effective Date: 14 July 2025

Version: 1.0

1. Introduction & Parties

These Streamline MCP Product Terms of Service ("Product Terms") are between Nextdoc Pty Ltd (ABN 53 648 703 039) ("Nextdoc", "we", "us", "our") and you ("Customer", "you", "your"), and govern your subscription to and use of the Streamline MCP service, including any cloud features, API access, and support services.

By subscribing to Streamline MCP through our payment processor (Paddle) or accessing the service features, you agree to be bound by these Product Terms. These Product Terms work in conjunction with the Streamline MCP Server EULA, which governs the locally installed software component.

2. Definitions

  • "Free Tier" means limited access to Streamline MCP features without payment
  • "Pro Features" means premium functionality available only to paid subscribers
  • "Licence Key" means the unique activation code provided upon subscription
  • "Service" means the cloud-based components, APIs, and web interfaces of Streamline MCP
  • "Software" means the locally installed Streamline MCP Server NPM package

3. Account & Eligibility

You must be at least 18 years old to create an account. If you are entering these Product Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Product Terms.

4. Licence to Service Layer

Subject to your compliance with these Product Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable licence to access and use the Service during your subscription term. This licence is for your internal business purposes only.

5. Pricing & Payment

Subscription fees are processed by our merchant of record, Paddle.com Market Limited. All prices are displayed in USD unless otherwise specified. Applicable taxes (GST, VAT, or other sales taxes) will be calculated and collected by Paddle based on your location. Subscriptions automatically renew at the end of each billing period unless cancelled.

6. Trials & Refunds

Australian Consumer Law Notice: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

Refund requests should be submitted through Paddle's customer support system within 30 days of purchase. Trial periods, where offered, are subject to the specific terms displayed at signup.

7. User Obligations / Acceptable Use

You agree not to:

  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to execute code that generates, processes, or outputs illegal content in Salesforce logs or data
  • Attempt to gain unauthorised access to our systems or networks
  • Resell, sublicense, or distribute the Service without our written consent
  • Use the Service in violation of any applicable export control laws

8. AI Output, Security & Intellectual Property

You retain all rights to your input data and Apex code. We make no claim to ownership of any content you create using Streamline MCP. However, we disclaim any liability for AI-generated output that may infringe third-party intellectual property rights. You are responsible for reviewing and validating all AI-assisted code before use in production.

Prompt Injection and Security: You acknowledge that AI systems may be vulnerable to prompt injection attacks and other adversarial inputs. Nextdoc shall not be liable for any damages, losses, or security breaches resulting from prompt injection attacks, including but not limited to: (a) malicious or adversarial prompts submitted by you or third parties; (b) unintended code execution or data exposure resulting from manipulated inputs; (c) bypass of intended restrictions or safety measures through crafted prompts; or (d) any downstream effects of compromised AI outputs. You are solely responsible for sanitizing inputs, validating outputs, and implementing appropriate security measures in your use of the Service.

9. Privacy & Data

Our collection and use of your data is governed by our Privacy Policy. For enterprise customers requiring a Data Processing Agreement (DPA), please contact us at privacy@nextdoc.io.

10. Consumer Guarantees

Nothing in these Product Terms excludes, restricts or modifies any consumer rights under the Competition and Consumer Act 2010 (Cth) or similar consumer protection laws that cannot be excluded, restricted or modified by agreement.

11. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW AND SUBJECT TO SECTION 10, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

12. Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW AND SUBJECT TO SECTION 10, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE PRODUCT TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

13. Indemnities

You agree to indemnify and hold harmless Nextdoc from any claims, damages, or expenses arising from: (a) your use of the Service; (b) your violation of these Product Terms; (c) your violation of any third-party rights; (d) your violation of applicable export control laws; or (e) any prompt injection attacks, adversarial inputs, or security exploits attempted through your account or resulting from your inputs to the Service.

14. Suspension & Termination

We may suspend or terminate your access to the Service if you breach these Product Terms or fail to pay subscription fees. You may cancel your subscription at any time through your Paddle account. Upon termination, your right to use the Service immediately ceases.

15. Changes to Terms

We may modify these Product Terms with 30 days' email notice for material changes. Your continued use of the Service after such notice period constitutes acceptance of the modified terms.

16. Governing Law & Venue

These Product Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales, or through binding arbitration if mutually agreed.

17. Contact & Notices

For support: support@nextdoc.io
For legal notices: legal@nextdoc.io
Postal address: Nextdoc Pty Ltd, Sydney, NSW, Australia

Document reference: STREAMLINE-TOS-v1.0-2025

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